Instructor FAQ

  1. How do I access my eClass Course?

    Login to eClass You'll need a Passport York username and password to login to eClass. Students: Setting up your...

  2. How do I make my course available to students?

    We make courses hidden from students by default so that you can work on organizing your content behind closed...

  3. Not seeing all of your courses?

    There are a few reasons you might not see the list of courses you are expecting to see. Your...

  4. How do I change my password in eClass?

    Access to eClass requires a Passport York username and password.  If you have forgotten your username and/or password, or...

  5. How do I increase the number of topics/weeks in my course?

    Adding a topic when using Topics format: While on your main course page turn Edit mode on Scroll to...

  6. How do I add/remove an instructor or TA to my course?

    Students enrolled in your course will be automatically added to your eClass course. We'll even take care of removing...

  7. How do I get Lecture Recording for my course?

    Panopto is York’s video management and lecture recording solution. Panopto will allow you to easily record your lecture or...

  8. How do I upload a file?

    Drag and Drop your files directly from your computer to your course page Turn Edit mode on at the top...

  9. How can I see what my students see?

    You can switch your role to a student role to take a look at your course page through the...

  10. How do I request an eClass course?

    If you are an Instructor, you are automatically enrolled into the course you are teaching. You are automatically assigned...

  11. How do I change my email address in eClass?

    You can change your email address through your eClass profile. It is important to set a valid email address...

  12. How to change my email notification settings

    Notification emails are used to alert you about events in eClass, but sometimes you might find you are getting...

  13. Who should I contact if I have questions about eClass?

    For eClass related inquiries, please contact your faculty technical support group as listed below. School of the Arts, Media,...

  14. How to shuffle questions in a quiz?

    From within your course, click on the quiz name From the quiz page, click on Questions located in the...

  15. Why I can’t find TA, when trying to enrol them in a course?

    If entering the user’s email address/name does not find any match, it’s due to one of the following reasons:...

  16. How do I add a non-york user to my eClass course

    At times you may require to add a non-york community member to your eClass course. External community members requiring...

  17. Why can't my students see their grades?

    If your students have reported that they are unable to see their grades, there could be several possible reasons....

  18. I'm being asked for a bypass code at login, where do I get one?

    If you are prompted to enter a bypass code, please click "Add a new device" and follow the prompts...

  19. Why can't students see feedback I've given them on an assignment?

    There may be a number of reasons why students are unable to view their feedback on an assignment. Follow...

  20. What does "Suspended" mean?

    Suspended is a status displays for users who no longer have access to an eClass course, that they were...

  21. How can I remove Suspended students from my course?

    Students are listed automatically in an eClass course once they register in an academic course. Users with Suspended status...

  22. How to Release Quiz Grades

    An instructor has the option to deliver a quiz and delay the release of grades until it is convenient...

  23. How to add OneDrive file/folder to eClass

    In addition to uploading files from your computer to your eClass course, you can also share content from your...

  24. How to Grade a Forum

    The Forum activity allows instructor to grade students' postings.   Add the Forum to your eClass course,  choose the...

  25. How to Edit and Re-Use H5P Content in eClass

    You can edit your H5P content and re-use in subsequent eClass courses. First, you have to download  a copy...

  26. How to Duplicate a Quiz for Another Student's Accommodation

    Warning Duplicating a quiz and changing the questions in the new quiz copy will change the questions in the...

  27. How to add an auditing student to eClass courses?

    If you want to allow a student to audit your course, you will need to add then to your...

  28. How do I customize my dashboard?

      By now you will have noticed eClass has a new look! This has changed the dashboard and added...

  29. How to Take Attendance in eClass

    What is Attendance? Attendance is an optional feature that allows instructors to report attendance in face-to-face classes into eClass....

  30. Creating and Configuring Feedback Activity

    The Feedback activity allows you to create evaluations, surveys, or questionnaires within your eClass course. Unlike the Survey activity, which...

  31. How do I change my course image?

    From the Course homepage, click Settings in the top row to make changes to your course settings. Scroll down...

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