How do I send a direct message to students on eClass?

The Messaging feature allows you to communicate with other eClass users. When the user you are messaging is online a number will appear on the messaging icon to indicate the number of unread messages they have. When offline, depending on the user's settings, your message is sent as an e-mail notification or highlighted on the messaging icon next time the user is online.

If you enable message notifications to be sent to your e-mail account (regardless of your online status), you can either reply directly from your email (which moves the message outside of eClass) or by logging in to eClass to reply (which keeps the message inside eClass). 

Sending a Message

You can send messages to eClass users who are part of the participant list in your course(s) or from the general eClass users' list.

Follow the steps below to send a message to a eClass user:

  1. Click Messaging at the top right side of your eClass page.
  2. The Messaging drawer appears displaying the user Search field which allows you to search for users on eClass, your contacts and the Messages divided into starred messages, group messages and personal messages.
  3. Enter the user's name in the search field and click on the search icon to search for them.
  4. Click the user name whom you would like to message. A message screen will appear.
  5. Enter a message in the Write a Message box.
  6. Click the Send button to send a message.

Follow the steps below to send a message to users from your participants list:

  1. Go to the Participants page from the left navigation bar.
  2. Select participants from the list or use the "Select all" button at the bottom of the list.
  3. Choose "Send a message" from the "With selected users..." drop-down menu.
  4. Type your message and click the "Send" button when you are satisfied with the message.

Viewing Messages

When you log into eClass, a number will appear over the messaging icon indicating the number of new messages you have received from other users.

To view message follow the instructions below:

  1. Click the  messaging  icon to view the new message. Messaging drawer will appear.
  2. Click the user's name to open the message.

Managing Your Contact List

You can manage users in your contact list on eClass by selecting the user's name from your contacts. 

Follow the steps below to add users to your contact list 

  1. Click Messaging at the top right side of your eClass page.
  2. Click See all at the bottom of the messaging drawer. 
  3. Click on Contacts.
  4. Click on the Search icon to loop up the individual you would like to add to your contact list.
  5. Enter the user's name and click on the search icon to look up the user.
  6. Click on the users' name in the search result. The user will appear on the right pane. 
  7. Click on the action menu to expand the options and click on Add to Contacts
  8. Click on "Add" to confirm adding the user to your contact list.
  9. A permission request will be sent to the user to add them to your contact list.
  10. Once the recipient confirms the permission, they will be added to your contact list.


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