How do I send a direct message to students on eClass?

The Messaging feature allows you to communicate with other eClass users. When the user you are messaging is online, a number will appear for that user on the messaging icon to indicate the number of unread messages they have. When offline, depending on the user's settings, your message is sent as an e-mail notification or highlighted on the messaging icon next time the user is online.

If you enable message notifications to be sent to your e-mail account (regardless of your online status), you can either reply directly from your email (which moves the message outside of eClass) or by logging in to eClass to reply (which keeps the message inside eClass). 

Sending a Message

You can send messages to eClass users who are part of the Participant list in your course(s) or to those who are part of your Contacts list

Follow the steps below to send a message to users from your Participants list:

  1. Go to the Participants page in the top red navigation bar.

    Sending a message to selected people
  2. Select participants from the list or use the "Select all" button at top of the list.
  3. Choose "Send a message" from the "With selected users..." drop-down menu.
  4. Compose your message and click the "Send" button when you are satisfied with the message.

    Confirmation of message sending screen

Viewing Messages

When you log into eClass, a number will appear over the messaging icon indicating the number of new messages you have received from other users.


To view messages, follow the instructions below:

  1. Click the  messaging  icon to view the new message. The messaging drawer will appear.
    Messaging view
  2. Click the user's name to open the message.Message screen

Managing Your Contact List

You can manage users in your contact list on eClass by selecting the user's name from your contacts. 

Contacts screen

Follow the steps below to add users to your contact list

Only eClass users who are part of your Participant list in one or more of your courses can be added to your Contact list

  1. Click the Messaging icon at the top right side of your eClass page.
  2. Click ContactsContacts screen
  3. Click on the magnifying glass icon.Magnifying glass icon
  4. Start typing the name of the individual you would like to add to your contact list.Typing in the contact's name
  5. Click Add to contactsAdd to contacts
  6. A permission request will be sent to the user to add them to your contact list.
    Permission pending notification
  7. Once the recipient confirms the permission, they will be added to your contact list.

 


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