If your students have reported that they are unable to see their grades, there could be several possible reasons. Gradebook and grade items such as assignments and quizzes can be configured to hide or display grades in a number of different ways.

Visibility of the gradebook

If your students are reporting that they do not see the gradebook, you should check the course settings to see if the gradebook is hidden. By default, it is set to be visible. To show/hide the gradebook from your students:

1. From the course home page, click on the Settings icon on the top menu bar. 
   
   
2. In the course settings page, under Appearance, from the Show gradebook to students drop-down menu, select Yes or No.
   
   
   
    
3. Scroll down to the bottom of the page and click Save and display.

Finding the gradebook

If your students do not know where to click to access their grades, you can instruct them using these steps:

1. On the top menu of the course page, click the Grades icon. 

2. This opens the Grader report page. Some activities may not be visible as you can control when the grades are shown. For those that have been graded, your students will be able to see their marks and general feedback you may have provided, as long as the activity is visible. More on that later, however, generally visible activity column titles are red, non-visible ones are gray.
 

3. In addition to the grader report, students can also click on the Overview report tab. This tab shows the students overall grades for each class they are enrolled in. If the instruction has hidden the Course total grade, then the students will only see a dash ( - ) in the overview report tab
 

Are the graded activities hidden?

If the students are able to see some grades but not a particular graded activity, check to see if the activity is hidden from students. Hiding a graded activity on your course home page will hide its grade from student. To unhide a graded activity:

1.Click Edit mode toggle to turn it on at the top right of the course home page
 

2. Find the graded activity on your course page.

3. If the graded activity is hidden from your student, the link to the graded activity will have a Hidden from students label underneath it. 

4. Click the three vertical dots and scroll down to Availability - From there you may select the visibility options 
 

Are activities restricted using Restrict Access?

Activities can be restricted to one or more students using Restrict Access settings. When the graded activity is restricted and also hidden, students cannot see the grade for the activity. Making the activity visible and unrestricted will allow students to see the grade for the activity. This can be controlled through the activity's Restrict access in Settings. 
 

Grades from a Turnitin assignment

Turnitin assignment grades are controlled by Post date. This determines when a student can access their grades and/or feedback. Before the Post date, students cannot see the grades or feedback you have provided either within the assignment or in the gradebook. If you want your students to see the grades immediately, change the Post date to set the date and time to today's date.

Grades from a Quiz

Visibility of quiz grades are controlled by the options available under the Review options in the quiz settings. Under the review options section, in the column Later, while the quiz is still open or After the quiz is closed, enabling checkbox next to Marks will display the quiz grades to your students. Options under Later, while the quiz is still open are relevant if there is no end date for the quiz, meaning the quiz never closes, otherwise you should enable checkbox for under After the quiz is closed column to make the quiz marks visible to your students.

Are grade items visible in the gradebook?

If the students can see grades for some grade items and not others, some of them may have been hidden in the gradebook. Marks in a hidden item, typically appear light grey. To unhide them:

1. Click Edit mode toggle to turn it on at the top right of the course home page
   
2. On the top menu of the course page, click the Grades icon. 
   
    
3. Click on the ellipses (…) at the Course level, Activity level, or individual cell level (top to bottom on the picture below, respectively)

4. Select Edit category and (Course level), Edit grade item (Activity level) or Edit grade (individual cell) and check on or off Hidden - you may need to expand the menu in some cases via Show all.