String of Random Characters on Zoom Profile

Have you signed up for Passport York and created a username yet?

Why is there a String of random Characters in front of Name and/or Email Address on my Zoom profile?

This indicates that there is no email address associated with your Passport York account. This could be due to the potential reasons below:

  1. You haven't signed up to Passport York on mms.yorku.ca and created a username yet.
  2. You have signed up to Passport York and created a username but you did not allow one business day.

Please Note

If none of the above scenarios apply to you, please email askit@yorku.ca for further investigation.


Was this article helpful?

Can't find what you are looking for?

Get in touch

S