Why is the Virtual Background feature not showing on the Zoom Client Application Meeting Settings?
The Virtual Background option is not showing on the Meeting settings on Zoom Client Application.
Please see potential reasons below:
Please ensure your computer specifications meet the minimum requirements to use virtual backgrounds. Please see minimum requirements for Virtual Backgrounds on the link below:
Please ensure your Operating System meets the minimum requirements to use virtual backgrounds. Please see minimum requirements for Virtual Backgrounds on the link below:
Please ensure that you keep your Operating System up-to-date. Please see the links below for instructions on how to update your Operating System:
Virtual Backgrounds may not be enabled in your settings - Please follow the instructions below in order to enable Virtual Backgrounds in your Zoom Settings:
After you have ruled out the potential reasons above, if you are still having trouble with Virtual Backgrounds, please send an email to firstname.lastname@example.org with full details of the issue and screenshots of any error messages that you see.