Guide to Troubleshot Your iClicker Connection

If you are having problems connecting to your iClicker course, here are a few housekeeping tips to help troubleshoot the problem: 

  1. Check iClicker Cloud service status at https://iclicker.statuspage.io/

  2. Check York University IT Service Status at https://yorku.site24x7statusiq.com/

  3. Check these maintenance steps for your mobile device or laptop

If your problem persist, complete the iClicker Contact Support form.

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