Getting the "Connection Error" when you start, or join a meeting in Adobe Connect.
York University's Adobe Connect system was recently upgraded from version 9 to version 11. Past users who have not yet updated their Adobe Connect Desktop application to the most recent version may be blocked from entering their meetings with a Connection Error issue. Please see the image, below:
Downloading and installing the most recent version of Adobe Connect Desktop application will fix this error. Once installed, re-launch the meeting from the meeting link.
To access the Downloads and Updates page for Adobe Connect software, please go here:
https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html
Direct links to Windows and Mac OS links are found here:
Windows: https://www.adobe.com/go/ConnectShell11
Mac OS: https://www.adobe.com/go/ConnectMac11Plus